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HOTEL CITY HEART AMRITSAR, Amritsar – A Smart Stay in the City
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Key details
About the Hotel
Near Golden Temple, Amritsar 143001, 9855545151,
Amritsar,
India,
143001,
Punjab
Rooms & Amenities
Hotel City Heart offers 28 air-conditioned rooms, including Value, Deluxe, Executive, and Family options. Rooms range from 175 to 400 sq ft and include flat-screen TVs with satellite channels, free Wi-Fi, electric kettles, and tea/coffee makers. The Family Room has two king-size beds and two bathrooms. All rooms have centralized air conditioning, wake-up call service, and in-room dining.
Dining Options
The hotel has a 24-hour coffee shop serving light snacks and coffee. A multi-cuisine restaurant offers in-room dining with a selection of dishes, desserts, and drinks. Breakfast is complimentary.
Location & Attractions
The hotel is a 2-minute walk from the Golden Temple and a 1-minute walk from Jallianwala Bagh. Other nearby attractions include Durgiana Mandir (15 min), Gobindgarh Fort (15 min), and Wagah Border (40 min). Katra Jaimal Singh Market and Hall Bazar are within 5 minutes for shopping. The airport is 15 km away, and the railway station is 3 km away.
Services & Facilities
Services include a 24-hour front desk, concierge, currency exchange, travel desk, and free Wi-Fi. Valet parking, luggage storage, and in-house laundry are available. The hotel provides a roundtrip airport shuttle and doctor-on-call service.
Business & Leisure
Corporate guests can use the tour desk and express check-in/check-out. Families can opt for the 400 sq ft Family Room. The hotel is near McDonald’s, Subway, Café Coffee Day, and Domino’s, all within a 1-minute walk.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Katra Sher Singh Oppst Regent Cinema Gian Di Lassi Opposite Regent Cinema
Guest Ratings & Reviews
Real Guest Experiences & Ratings
86%
enjoyed their stay & would return
Great location
Clean and comfortable rooms
Limited dining options
Service issues
8.6/10
Great
Rooms
8.4
Location
9.6
Service
7.8
Dining
6.6
Guest reviews
8.6/10
based on 5 reviews
7.0
7.0/10 based on 26 reviews
Joy
United Kingdom,
June
2024
7.4/10
The hotel offers clean and well-arranged rooms with a decent size, overlooking the Heritage Street. The rooms are very clean and come with all necessary facilities. However, there are some issues with the service that could be improved.
Rooms
8.0
The rooms are very clean, comfortable, and well-equipped with all necessary facilities. The size is decent, and the view of the Heritage Street adds charm.
Service
6.0
While the service staff is friendly, there were some issues such as the unavailability of new towels and miscommunication blaming a staff member.
Location
9.0
The hotel's location is superb, just a stone's throw away from the Golden Temple and directly opposite Jalianwala Bagh. The area has been beautifully converted into a Heritage city with clean and wide roads.
Dining
7.0
The dining options are limited, with only three choices available for in-room ordering. However, the served items are of good quality despite the lack of variety.
Facilities
7.0
The hotel offers essential facilities such as dry cleaning, laundry, newspaper service, a paid airport shuttle, and assistance with tours and tickets.
Great location
Limited dining options
Dave
United Kingdom,
February
2024
7.2/10
My stay at this hotel was a mixture of positives and negatives. The rooms are neat and clean with tasteful decor but had an unpleasant stench. The service, while helpful and polite, had some unfriendly moments. The location is superb, right by the Golden Temple, but there were some drawbacks in dining options. The facilities were decent overall.
Rooms
7.0
The rooms are neat and clean with tasteful, contemporary decor, but had an unpleasant stench.
Service
7.0
The service was helpful and courteous overall, but there were some unfriendly responses to requests.
Location
9.0
The location is superb, being very close to the Golden Temple and on the Heritage Street in Amritsar, a major shopping area.
Dining
6.0
The dining experience had limited options and was served in a nearby partner hotel.
Facilities
7.0
The facilities were satisfactory, though no specific details were highlighted.
Great location
Unpleasant stench in rooms
Robert
United Kingdom,
December
2023
8.6/10
The hotel's location near the Golden Temple is superb and within walking distance, making it convenient for sightseeing. The rooms are modern, clean, and well-equipped, providing a comfortable stay. The staff was very helpful and courteous, offering assistance with luggage and local information. However, the dining options were limited, and the facilities could be more varied.
Rooms
9.0
The rooms are good, newly built, and come with modern amenities. They were clean and well-maintained.
Service
9.0
The staff was very helpful, courteous, and polite. They even assisted with luggage and provided useful local information.
Location
10.0
The hotel's proximity to the Golden Temple and the newly constructed market area is excellent. It's just a short walk to the Golden Temple and convenient for exploring the area.
Dining
7.0
The dining experience, which is in a partner hotel round the corner, offers limited items. However, it was convenient and served in the room.
Facilities
8.0
The facilities provided were satisfactory, although more variety could enhance the overall guest experience.
Clean rooms
Limited dining options
Andy
United Kingdom,
November
2023
8.0/10
The hotel offers tasteful contemporary decor in newly built rooms with modern amenities and a public balcony. The service is helpful and cooperative, with amenities like dry cleaning, laundry, and tours available. The location is excellent, situated within a stone's throw from the Golden Temple and Jalianwalabagh. The dining options are limited, but the facilities are well-maintained and convenient.
Rooms
9.0
The rooms are good with tasteful contemporary decor and all modern amenities.
Service
8.0
The staff are very helpful and cooperative, assisting with luggage collection and offering various services.
Location
10.0
The location is excellent, just a stone's throw away from the Golden Temple and opposite Jalianwalabagh.
Dining
6.0
The dining options are limited, but room service is available.
Facilities
7.0
The facilities are satisfactory and convenient for guests.
Alan
United Kingdom,
August
2023
8.6/10
The hotel offers rooms of decent size, very clean and well arranged, with tasteful contemporary decor. The service is courteous and helpful, with staff going the extra mile to assist guests. Its location is unbeatable, just a stone's throw away from the Golden Temple and opposite Jallianwala Bagh. While the dining options are limited, the overall facilities are top-notch ensuring a comfortable stay.
Rooms
9.0
The rooms were exceptionally clean and hygienic with tasteful, contemporary decor.
Service
9.0
The staff was very friendly, helpful, and knowledgeable, providing exceptional service.
Location
10.0
The location is superb, being at a stone throwing distance from the Golden Temple and right opposite Jallianwala Bagh.
Dining
7.0
The dining experience offers limited options and is available in a partner hotel round the corner.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
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